Just returned from another excellent repair experience. Fair, detailed estimates and prices for both parts and labor. Greg hunted down a generic part instead of OEM and charged me less for labor than the job was rated because it actually took less time. I always leave there with a feeling that I got an honest value for my money and repairs that are going to last.
— Carson B., Cedar Falls, IA
Greg is always up front and honest about my vehicles' needs. Always feel comfortable and appreciated as a customer. Nick is a great addition.
— Bryce O., Cedar Falls, IA
Great service as usual....
— Daniel S., Cedar Falls, IA
There is nothing that annoys me more than automotive trouble. I feel that I can take my vehicles to Tuffy's and get fair & honest treatment. It provides pease of mind to know Greg, Russ and the rest of the crew at Tuffy's will get me back on the road in short order. I have never had a bad experience at Tuffy Automotive.
— Steve R., Cedar Falls, IA
The good people at Tuffy's are superb, as is their work. You can feel confident that your vehicle is in good hands and leave knowing your vehicle has been fixed properly!
— Jerry K., waterloo, IA
I can't say enough about Greg and the team at Tuffy Cedar Falls. They are thorough, professional and completely trustworthy. They've worked on all of our cars for several years and I've never once felt like I've gotten anything but honest, excellent work.
— Nick P., Cedar Falls, IA
I was DESPERATE! I had my Dance Team from Pleasantville High School (2.5 hours away from Cedar Falls) in town for the Iowa "All-Star" Shrine Bowl football game ...we were the pregame entertainment. One of the windows on our school Suburban was down and it wouldn't go back up...something was wrong with the electric window control. It was 95 degrees and we were going to be in Cedar Falls all weekend so I didn't want to wait until I got the vehicle back to Pleasantville. I went in on Friday July 22 and explained our situation to Craig. They were very busy, but he took the time to look at the window and told me what was wrong (a regulator in the window mechanism). He got some type of tool and was able to manually pull the window all the way up then taped it to secure it. When I asked him how much I owed him, he said "no charge". They were AWESOME, customer service an A+++, and I highly recommend them to everyone in the Cedar Falls area!
— Lois T., Pleasantville, IA
Being a college student and having no idea about anything with my car, Tuffy's has been nothing but amazing with the service they provided. They truly break down and care about your car at an affordable price. The staff is always great to work with, and the service is outstanding. I will only go to this Auto Service in the Cedar Valley.
— Emilio S., Cedar Falls, IA
I've never written a review...until today. I am from out of town and while in Cedar Falls had car problems. My insurance company lined up the tow truck to take my car to Tuffy's. My car doesn't malfunction often, but I can only hope that the next time it happens, I'm in Cedar Falls. Greg and his crew bent over backwards to help me since I was from out of town. What exceptional customer service!
— Pamela N., Springville, IA
Greg and his staff provide excellent customer service. They are friendly, prompt, and trustworthy. I have had nothing but positive experiences with Greg and the service at Tuffy in Cedar Falls. Would highly recommend!
— Brock S., Cedar Falls, IA
Greg and his staff have gone out of their way many times to help me with a car question. I know I can always stop in with a questions and have it answered quickly and honestly. They are all very knowledgeable and make even the "bad news" tolerable. Even if I don't think it is something they can help with, I always start by asking Tuffy's first!
— Carolyn M., Cedar Falls, IA
"Great prices. A friend of mine recommended that I try Tuffy's when she heard that I needed brakes for my car I shopped around at other places but got the best overall deal at Tuffy’s. I was pleasantly surprised and the sales associate that helped me was very professional and gave great customer service."
— Steve J., Cedar Falls, IA